Local specialists. No hidden fees. Full transparency.
What is the most suitable data recovery company for you?
Answer: a company that provides those 7 things:
-local service
-transparency
-quality
-affordability
-a professional diagnostic report for free
-device pick-up service for free
-does NOT charge if unsuccessful
(does not apply to formatted drives and deleted files scenarios - contact us for a full explanation)
Is Data Recovery Guru 100% local?
Yes, we're data recovery specialists in the Greater Boston Area, Massachusetts, with convenient drop off locations in Boston, Cambridge, Dedham, Burlington and Marlboro, MA, as we all as Providence RI and Nashua NH. We do not outsource the work to other companies. All recoveries are performed in-house locally, here in Massachusetts.
Wouldn’t be better to chat with an engineer rather than a cheesy commission drives sales person?
Our past customers have thought so. When you contact us, you will talk to an engineer (probably Petri) not an inexperienced sales oriented rep. Reading our Google Reviews should help.
Don't have time to drop off?
We're available by appointment anywhere in Massachusetts. We also offer pick up service for free. Contact us to meet by appointment anywhere in the Greater Boston, Cambridge, Dedham, Attleboro, Nashua NH and Providence RI areas, or anywhere along I-495, I-95, I-93 and I-90 highways.
Need service directly in or around Massachusetts? Let us save you time with an onsite diagnosis ready in about 10 minutes.
Our technicians can have a professional diagnostic report ready for you:
on the same day
within an hour
sometimes within minutes
Diagnosis can be completed onsite within 10 minutes. Just need to coordinate how to meet anywhere in a 50 mile radius of Boston MA.
Onsite device diagnosis and data recovery service in Central Massachusetts by Data Recovery Guru. It was a sunny, but very cold day, in Hudson MA, but our engineers went to the customer's location in our technologically equipped van and help with their urgent data recovery needs (files were deleted on MacBook Pro, then emptied out the trash can). All critical Word, Excel and PDF files were successfully recovered via software data recovery in a few hours.
Who refers customers for data recovery service to us?
Most local computer repair shop professionals, Apple, Microsoft, Staples and Best Buy stores, IT consultants, small & large businesses, as well as local governments.
Why choose us?
Because you are tired of feeling burned by scammers. Because you want to feel like a valued customer. As result, we will treat you with respect, full transparency and professionalism. No gimmicks or tricks!
What's the process in 10 steps?
1. Let's start with a FREE diagnosis.
How well do you really understand the data recovery industry?
It is important that you understand the data recovery industry and the data recovery process in general. Why? Well, most people lack clarity and most times make decisions based on fear and assumption. Typically, such decisions lead customers to the wrong "data recovery company", potentially getting your device damaged by inexperienced computer shops offering data recovery, paying a high data recovery price, or getting scammed by a shady data recovery center. It is important to have clear communication about your needs and expectations and ask the right questions. Let's perform a diagnosis on your device and provide you all the information you need about the failures and no-obligation quotes.
2. Drop-off, ship-in your device or our techs can come out to you for the FREE diagnosis.
We understand that people are busy or have special needs. As result, we are very flexible in making ourselves available to you. You may drop-off in person or ship-in the device to one of our locations in Boston, Cambridge or Dedham, or our staff can come out to your location anywhere in the Greater Boston Area. Whatever is more convenient to you.
3. Technicians perform the free diagnosis on your device.
All professional data recovery companies begin the repair and data recovery services with their data recovery specialists performing a diagnosis on the device.
The diagnosis entails a series of visual, hardware and software tests using advanced hard drive data recovery equipment and a clean room environment. The diagnosis results will allow the technicians to understand how the device failed, whether the files are recoverable and what the data recovery price will be.
4. You receive a professional diagnostic report along with no-obligation service quotes. Yes, for free.
Once the diagnosis is complete, we will email the results in a user-friendly technical report allowing you to easily understand the failure(s). You can check the quotes and decide which option is best for you.
5. You approve the most convenient data recovery service quote.
We will inform you of the diagnosis results and the quotes and wait for your data recovery service approval. There is no obligation. We will advise you to make a decision in your best interest based on the most suitable options regarding data recovery prices and recovery turn-around options. No tricks, full transparency.
6. Data recovery process begins.
The recovery process entails 4 main steps:
Address what caused the hard drive crash
Stabilize the device's electronic, mechanical and firmware components
Create a clone of the failed hard drive to another healthy disk drive
Run data recovery software & recover the files to a new flash or external drive (USB 3.0, USB-C, Thunderbolt, or any SATA based device).
7. You will receive a recovery file listing for review before payment.
As a professional data recovery center, we will give you a chance to review the recovered data prior to making payment. It is the right thing to do. Your files will be recovered to either a brand new USB external drive or flash drive, your own new or formatted old hard drive or, if feasible and specifically requested by you, to a cloud account, such as: Google Drive, Dropbox, OneDrive, etc.
8. If you are happy with the recovery, you complete payment.
You deserve knowing what you are paying for. So, we provide the opportunity for you to review all recovered files prior to completing the payment. Once you review the file listing, then payment can be completed. We have a variety of payment options: Cash, Check, or secure encrypted online payment via Zelle, Venmo, CashApp, Google Pay, Paypal or Credit Card directly from your smartphone, tablet or computer.
9. Pick up the file recovery, or we can ship, or our staff can deliver it to you.
Once we receive payment, we can make arrangements to provide the recovery to you based on your needs and schedule. You may pick up the recovered files from one of our data recovery labs, we can ship it to you anywhere in the world or have it delivered by our own staff anywhere in the Greater Boston Area. Your files will be stored to a new flash drive, external drive or other methods. We also gladly accept customers' own drives as long as they are new, or allowing us to format them. Please, create a data back up before providing your own storage device to us.
10. FREE BONUS - Yes, peace of mind 10 Days Data Recovery Warranty.
Indeed, we offer a 10 days warranty service to ensure the file restoration process on your end goes smoothly. So, rest assured, your needs will be handled carefully and intuitively.
I am curious about technical data recovery work.
quick FREE consultation
Receive a FREE professional data recovery service consultation and estimate by calling or texting our specialists.
Describe your device, how it failed and how it currently behaves.
We will then provide data recovery guidance in your best interest. No tricks.
What to expect?
- Local Massachusetts service
- Friendly family-like staff
- Honesty
- Transparency
- Professionalism
- Free Diagnosis
- No-obligation quote
- Flat pricing
- No hidden fees
- Pick-up & Delivery
- Onsite service
Pick up & Onsite Service Available
We can service you within hours, or even minutes, anywhere in the New England Area.
Data Recovery Guru Boston Back Bay Office
100 Massachusetts Ave.
Suite 500 (5th Floor)
Boston, MA 02115
Data Recovery Guru
Cambridge Harvard Square Office
Harvard Square
1 Mifflin Place
Suite 400 (4th Floor)
Cambridge, MA 02138
Data Recovery Guru
Dedham Place Office
3 Allied Dr.
Suite 303 (3rd Floor)
Dedham, MA 02026
Do you accurately know what kind of failure your device has?
Likely not. Our engineers can help you find out, for FREE.
Watch the technicians work!
Recovering data from a Lacie RAID5 array: we use a PC3000 Express and a x4 channel PCIe SATA card to clone hard drives in a nicely physical organized manner.
This is an explanation of a deleted RAW data recovery we performed for a client, who deleted the files and emptied out the trash can on their MacBook Air.
This was a local data recovery service from Promise Pegasus R6 RAID5 Array NAS device with 6 internal 3TB Seagate Barracuda hard disk drives for a private university in Cambridge MA.
This is brief data recovery service description of a Lexar Thumb Drive with a broken USB connector
Data Recovery SSD by troubleshooting for electronics failure using freeze spray
5TB My Passport Data recovery video showing how to perform a head swap in Class 100 ISO 5 cleanroom using data recovery hardware tools
Reviews
“Stop looking - you want to go to these guys! If you’re reading this, you’re probably not having the best day, but Data Recovery Guru will give you prompt, professional service at a great price, so you’ve got that going for you. They’re local, which is always a plus (didn’t want to ship my drive across country and wait days in transit both ways), and the service was excellent. Highly recommend.”
“Data Recovery Guru is excellent. Petri gave us his personal attention and recovered all (over 20 years) of the data for our business. Service is outstanding and Petri is of the highest integrity. Five stars!”
“I’ve worked with DRG on a few things and have always been knock-me-on-my-ass impressed with them. They over-deliver well before the deadline and at a price you just won’t find anywhere else. They’re the professionals that professionals trust when it matters.”
“Outstanding service!!! Highly responsive, white-glove experience. Pick-up/drop-off was super convenient. This firm knows how to deliver a grade A (actually A+) customer experience. Price point was just right. Thanks Data Recovery Guru for making a difficult situation right again.”
“Thank you so much for taking the time to explain to me the steps and the troubleshoot. You truly saved me and my data.”
“Great experience with Data Recovery Guru! Old Mac hard drive crashed with a majority of our photos on it. They had the drive diagnosed on the same day and a thorough explanation of the process moving forward. They offered several options for speed of recovery and excellent pricing. Customer service at its best. Could not be more pleased. Highly recommended!”
“Petri and Helen were so great. My father recently passed away and his hard drive full of his work died shortly after. Petri came to my house with his van that day and gave me an honest diagnostic and a reasonable quote right there outside my house. I was really nervous about whether my data would be recovered but after speaking with Petri about the process, I felt secure that they would be able to do the job. The turnaround was faster than expected and everything was recovered. Petri dropped the hard drive off at my office while I was at work. Truly great service and it was so reassuring to meet Petri in person. I really recommend the Data Recovery Guru and will be telling my friends in the area to use them.”
“Great service with time-tiered pricing options! So if you don’t need it right away you can pay less. What a great idea. They got back all my data in the time they said they would. Excellent!”
“I sent Helen and Petri my SSD after I ruined my computer by spilling tea on it. I was prepared to hear the worst, but within a couple of days they had emailed me back saying that the drive was working just fine. They offered me several options; one choice was that I purchase an adapter and recover the files myself - I was pleasantly surprised that they were so honest with me, rather than trying to make me think that I needed to pay over a hundred dollars to get my files back. They even checked in with me to see how the file transfer went. Overall, I couldn’t be happier.”
“Petri is AMAZING! I broke the connector off my flashdrive which contained my life. Of course I panicked. I first went to a large retailer who shall remained unnamed (LOL), they quoted me $1500 to recover the data and told me they had to ship my flashdrive to some other company for repair. Absolutely NOT I said!
Then I found DATA RECOVERY GURU! I spoke with Petri by phone, he explained the recovery process in great detail and quoted me a much more reasonable price. I was able to drop off the flashdrive directly to his office. I felt much more comfortable knowing who had my personal information. Unbeknownst to me, my flashdrive was more damaged than I had expected. Petri was realistic about the expectations for recovering the data and kept me updated at every step of the process, he even reached out to me on a Saturday when his office is closed for business. Ultimately, Petri was able to get the job done at a fair price! Data Recovery Guru deserves 10 stars!”
WHat do clients like about us?
Our clients appreciate that:
- We are truly local (most other companies don't have a local lab)
- Operate here in the Greater Boston Area
- Provide a high level of flexibility to meet their busy schedule needs with pick-up and drop-off services
- That we are upfront and thorough with the data recovery diagnosis report
- Easy to follow service explanations and updates
You Should Know
Since the early days, the hard drive data recovery industry has been perceived with skepticism due to the lack of service transparency, clear explanations and high costs by many data recovery service providers through out the country.
Our priority is to provide all the facts upfront and answer all questions, so that you can make informative decisions. This way you can follow the process easily and enjoy a stress-free experience.